Empowering Cloud Solutions in the Heart of Saudi Arabia
Delivering high-performance, reliable cloud to support the needs of modern businesses since 2018
Riyadh Cloud
Operational
90 days ago
99.97
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
CloudSigma would like to inform you that the network issue affecting our Riyadh cloud location has been resolved.
Our team will continue to monitor the environment to ensure ongoing stability. We sincerely apologise for the inconvenience caused and thank you for your patience.
May 24, 17:19 UTC
Investigating -
We would like to inform you that a network issue in our Riyadh cloud location has reoccurred. This is currently resulting in degraded performance and packet loss.
We sincerely apologise for the inconvenience. Our team is actively investigating the issue and taking steps to restore full functionality as quickly as possible.
May 24, 12:44 UTC
Resolved -
CloudSigma would like to inform you that experienced packet loss on the Riyhad cloud has subsided.
Thank you for your patience, & we apologise for any inconvenience caused. We will investigate further the cause of the network issues experienced.
May 24, 10:49 UTC
Update -
CloudSigma would like to inform you that the issue affecting our WebApp has subsided. We are still observing packet loss on the cloud and are in contact with our service provider to investigate the matter further.
Thank you for your patience and understanding on the matter.
May 24, 10:30 UTC
Investigating -
CloudSigma would like to inform you that we are facing issues with the Riyadh webapp being unavailable. We are investigating the cause of the issue. Virtual machines on the cloud are not reachable.
We apologize for any inconvenience caused. Our operations team is investigating the matter
May 24, 09:57 UTC
Completed -
CloudSigma would like to inform you that the scheduled Network maintenance in our Riyadh cloud was successfully completed.
IMPACT: No interruption or degraded performance was observed during the maintenance of the network infrastructure.
May 22, 10:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 08:00 UTC
Scheduled -
CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our Network infrastructure of the Riyadh cloud. More precisely, we will be updating the routers supporting the cloud.
IMPACT: There will be no impact on already existing/running virtual machines, hosts, network accessibility, and/or any other running services.
May 15, 00:30 UTC
Completed -
CloudSigma would like to inform you that the planned hardware maintenance in the Riyadh cloud location was successfully completed during the announced maintenance window on 19 May. During the maintenance, we replaced failed drives in several of the servers supporting the cloud infrastructure.
IMPACT: During the maintenance work, there was no impact on running VMs or on the overall cloud performance.
Please accept our apologies for the delayed notification.
May 21, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 14:30 UTC
Scheduled -
CloudSigma would like to inform you that we are planning to perform hardware maintenance at our Riyadh cloud location. During the maintenance, we will be replacing failed drives in some of the servers sustaining the cloud.
IMPACT: There will be no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
May 18, 11:24 UTC