V2 Cloud Riyadh, Saudi Arabia
[RUH] API Server Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 2025 - 06:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Riyadh cloud location. During the maintenance, we will be introducing a new domain name for our cloud infrastructure: ruh.cld.v2.sa.

Please note that the current domain, run.cloudsigma.com, will remain fully operational during this transition. The introduction of the new domain is the first step in a broader update to our cloud domain structure.

Further details, including the timeline for the change and any actions that may be required on your part, will be shared with you in a follow-up email.

IMPACT:
During this time window, there may be brief interruptions to the API, which could temporarily prevent request processing. Minor disruptions to the user interface (UI) may also be observed.
Apr 25, 2025 06:00-15:00 UTC

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Empowering Cloud Solutions in the Heart of Saudi Arabia
Delivering high-performance, reliable cloud to support the needs of modern businesses since 2018

Uptime over the past 90 days. View historical uptime.
Riyadh Cloud ? Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Latency from North America
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Latency from Asia-Pacific
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Latency from Latin America
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Latency from Europe
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Apr 26, 2025

No incidents reported today.

Apr 25, 2025

Unresolved incident: [RUH] API Server Maintenance.

Apr 24, 2025
[RUH] Emergency API Server Maintenance
Completed - CloudSigma would like to inform you that our emergency maintenance of our API server has been completed.

IMPACT:
The SSO functionality experience brief intermittent issues during the maintenance, no services will be interrupted, and the panel will be accessible.
Apr 24, 11:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 10:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning an emergency maintenance on our API server at the Riyadh cloud location. During this maintenance, we will be updating the URL used by our Single Sign-On (SSO) feature.

IMPACT:
While our SSO functionality may experience intermittent issues during the maintenance, no services will be interrupted, and the panel will be accessible.
Apr 22, 11:50 UTC
Apr 23, 2025
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
[RUH] Degraded Network Performance
Resolved - CloudSigma would like to inform you that the networking issue in our RUH cloud location has been resolved, and all network services are now functioning normally.

Our team will continue to monitor the situation. We apologise for any inconvenience caused.
Apr 17, 10:16 UTC
Monitoring - We would like to follow up regarding the earlier network issue that was reported in our Riyadh cloud location. We have not observed any alerts in the past 20 minutes.

Our team will continue to closely monitor the situation and will promptly update you should the issue reoccur.
Apr 17, 09:19 UTC
Investigating - We would like to inform you that the network issue in our Riyadh cloud location has reoccurred. This is currently resulting in degraded performance and packet loss, particularly impacting connectivity from certain regions.

We sincerely apologise for the inconvenience. Our team is actively investigating the issue and taking steps to restore full functionality as quickly as possible.
Apr 17, 08:57 UTC
[RUH] Degraded Network Performance
Resolved - CloudSigma would like to inform you that the networking issue in our RUH cloud location has been resolved, and all network services are now functioning normally.

We apologize once again for any inconvenience caused.
Apr 17, 08:31 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing degraded network performance in our Riyadh cloud location. We've also observed packet loss affecting connectivity from certain parts of the world.

Our team is actively working to resolve the issue as quickly as possible. We apologise for the inconvenience and appreciate your understanding.
Apr 17, 08:07 UTC
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
[RUH] Degraded Network performance
Resolved - CloudSigma would like to inform you that the degraded network performance has been resolved in our RUH cloud location.

Thank you for your patience and understanding.
Apr 12, 17:37 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing a degraded network performance in our RUH cloud.

Please accept our apologies for the caused inconvenience.
Apr 12, 16:59 UTC
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